Franklin, at the meeting of the Pemigewasset and Winnipesaukee rivers, is in the middle of a genuine downtown revival — new businesses are opening along Central Street and the Mill City Park whitewater project has put the city back on the map. True North IT supports Franklin's businesses and residents from Concord, about 25 minutes south.
Franklin at a glance
- County: Merrimack County, New Hampshire
- Community size: about 8,700 residents
- Distance from our Concord office: About 25 minutes from Concord
- Service model: Onsite and remote support
IT services we provide in Franklin
- Managed IT services — ongoing monitoring, maintenance, patching, and support for Franklin businesses, so problems get caught before they become outages.
- Cybersecurity — managed antivirus, multifactor authentication, email security, and practical protection against ransomware and phishing.
- Microsoft 365 & email migration — moves from on-premises Exchange, Google Workspace, GoDaddy, and legacy hosts. Learn more about our migration service →
- Computer repair & upgrades — desktops, laptops, and servers; troubleshooting, hardware replacement, and tune-ups.
- Home & office networking — Wi-Fi that covers the whole building, wired networks, and secure remote access.
- Backup solutions — onsite and cloud backup that's actually tested, so your data survives hardware failure, theft, or ransomware.
Working with Franklin homes and businesses
New and reopening businesses need their technology set up right the first time: point-of-sale, internet, Wi-Fi, security cameras on the network, email on a proper domain. We help Franklin entrepreneurs get those foundations in place affordably, and we support the city's established businesses and nonprofits with repairs, upgrades, and security. For homes, we handle everything from slow laptops to whole-house networking.
Local support, not a national help desk
When you call True North IT, you talk to the consultant who does the work — not a call center reading a script. We're based in Concord, about 25 minutes from Franklin, with over 20 years of IT experience behind every visit. Small enough to know your setup personally; experienced enough to handle whatever your technology throws at you.
Frequently asked questions
Do you provide onsite IT support in Franklin, NH?
Yes. Franklin is about 25 minutes from Concord via I-93 and Route 3 — well within our standard onsite area. Remote support is also available for issues that don't need a visit, which is often the fastest way to get help.
Do you support both homes and businesses in Franklin?
Yes. We work with small businesses — offices, practices, shops, and nonprofits — as well as home offices and households. Business clients typically use our managed IT and cybersecurity services; residential work includes home networking, Wi-Fi, computer repair, and backup setup.
How much does IT support cost in Franklin?
It depends on what you need — one-time repairs and projects are quoted flat, and managed IT is a simple monthly arrangement scaled to your number of users and devices. Every engagement starts with a free consultation, and you get a clear quote before any work begins.
Can you help a Franklin business move to Microsoft 365?
Yes — Microsoft 365 and Exchange email migrations are one of our core services. We handle the full project: assessment, tenant setup, background data sync, cutover, and post-migration support, whether you're coming from an on-premises Exchange server, Google Workspace, GoDaddy, or an older email host.
Nearby service areas
Tilton, NH → Boscawen, NH → Laconia, NH →
Need IT help in Franklin?
Tell us what's going on — a down system, a project, or just technology that's overdue for attention. The consultation is free.
Get in Touch